Led multiple cross-functional programs across sales, operations, and network management, reporting directly to the President. Acted as a key liaison between business stakeholders and senior executives.

Developed and implemented strategic program management practices, contributing to the seamless delivery of programs for new client on-boarding and creating high-quality executive-level decks.

Led initiatives to improve efficiency and reduce time-to-market for program launches. Directed end-to-end network operations, ensuring smooth support for all network initiatives.

Mentored a team of 10-12 assistant managers to enhance performance. Integrated Agile methodology to streamline project management and led unit testing for successful program launches.

As Program Manager & Network Operations at HCL Healthcare, I am currently orchestrating the development and deployment of GTM strategies for cutting-edge digital healthcare solutions. My role involves curating high-level executive reports and impactful presentations to drive strategic decision-making, and spearheading the launch of innovative health applications by optimizing cross-team collaboration. I also conduct in-depth market intelligence and competitor analysis to fine-tune offerings, maximize user engagement, and elevate adoption rates. Furthermore, I harness data-driven insights to monitor and optimize network performance, improve operational efficacy, track KPIs, and implement process enhancements.

In Infrastructure & Operations, I lead the development and expansion of APN India, driving nationwide health check-up initiatives. My responsibilities include providing pre-sales support and proposal management, engaging with stakeholders on clinical data management for Electronic Medical Records (EMR), and steering network operations for scalability and efficiency. I also direct the launch and execution of high-impact nationwide health programs and initiate mental wellness programs, ensuring end-to-end stakeholder alignment and budget optimization.